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Refunds & Returns Policy

Return & refund policy for purchases on the Little People Australia Online

Need to arrange for a return or a refund?

No worries. Just contact us here and use the subject "Online Order Inquiries" and our customer service team will get back to you. - Please include order number and a phone number, so we can expedite your request as fast as possible.

Prefer to call ? - (03) 9387 8140

  • Non-digital goods may be returned for a refund provided they are sent back within 10 days of delivery in a saleable condition, accompanied by the tax invoice.
  • Refunds will be made to the same credit card (or tender type) that was charged for the original purchase.
  • If a product is returned for any reason other than it being faulty or not as described, the customer is liable for postage.
  • If the product is faulty a new one will be supplied.
  • Refunds or exchanges cannot be given for lost or stolen gift vouchers.